MDRC’s Scaling Up College Completion Efforts for Student Success (SUCCESS) aims to help more low-income students and students of color graduate by combining proven components into an integrated three-year program. This brief provides an early look at participating states and colleges and how they have aligned SUCCESS with existing initiatives.
The Behavioral Interventions for Child Support Services demonstration used insights from behavioral science to develop interventions that could improve child support services. This report summarizes findings from 22 interventions that tested a range of design principles from behavioral science — for example, simplification, personalization, and reminders.
The Behavioral Interventions for Child Support Services (BICS) Project
This intervention tested with the Vermont Office of Child Support changed outreach materials and the structure of conferences with parents in order to increase parent participation in the child support process and increase the percentage of cases where both parents reached agreement outside of court. It did improve both outcomes.
Testing Approaches to Increase Child Support Payments in Colorado
Much child support is collected through income withholding, but it takes time to establish automatic deductions from parents’ paychecks. In the interim, parents must make payments manually, and often do not. This brief describes an intervention in Colorado that increased payment amounts during these first months after order establishment.
Lessons from the Los Angeles College Promise Program
The Los Angeles College Promise aims to increase college access and success by offering support services and a scholarship that covers tuition and fees for two years. This brief highlights how it has established a cycle of continual program improvement that uses insights from behavioral science and involves the students themselves.
Testing Early Parent Engagement in Washington’s Child Support Program
The state of Washington tested an intervention meant to foster a better relationship with parents early in the child support process. The intervention included specialized caseworkers, phone calls, and redesigned documents. There was limited evidence that the intervention increased parent engagement, and it did not improve payment outcomes.
Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the specialized training provided to staff members at the six participating agencies.
Introducing the Procedural Justice-Informed Alternatives to Contempt Project
Procedural justice centers on the idea that individuals’ perception of the fairness of a process determines how they respond to it. In this random assignment demonstration, child support programs are applying this principle to reframe their work with families as a respectful, problem-solving endeavor.
Engaging California Parents During Child Support Order Establishment
Child support agencies in Sacramento and San Joaquin Counties and the Behavioral Interventions for Child Support Services team tested whether a behavioral intervention could increase the percentage of parents who responded to early paperwork and got involved in the child support process.
MDRC’s initiative Scaling Up College Completion Efforts for Student Success (SUCCESS) seeks to improve graduation rates for community college students by helping states and colleges develop large-scale, financially sustainable support programs based on strong evidence. This issue focus provides an overview of the project.