In this commentary originally published in Route Fifty, experts from MDRC’s Center for Applied Behavioral Science and BIT North America describe how government agencies can use behavioral science to adapt policies, programs, and services during the continuing pandemic crisis.
Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the specialized training provided to staff members at the six participating agencies.
Introducing the Procedural Justice-Informed Alternatives to Contempt Project
Procedural justice centers on the idea that individuals’ perception of the fairness of a process determines how they respond to it. In this random assignment demonstration, child support programs are applying this principle to reframe their work with families as a respectful, problem-solving endeavor.