New approaches to child support enforcement aim to be less punitive and to serve the whole family, not just child support recipients. Lessons from Washington State’s Alternative Solutions Program show how this shift in perspective has made a difference during the pandemic.
In this commentary originally published in Route Fifty, experts from MDRC’s Center for Applied Behavioral Science and BIT North America describe how government agencies can use behavioral science to adapt policies, programs, and services during the continuing pandemic crisis.
When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
Amid keen interest in helping students, young adults, and low-wage workers build the skills necessary to succeed in a technologically advanced economy, MDRC is studying a range of programs that feature employer involvement, such as career pathways from high school into college and the workforce, work-based learning, apprenticeships, and sectoral training.
Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the specialized training provided to staff members at the six participating agencies.
A Case Study of PACE Center for Girls
MDRC worked closely with PACE in evaluating its program for girls. As an organization dedicated to continuous improvement, PACE used the implementation research findings to refine its services in several ways. This issue focus summarizes the study and the partnership and explains how the program applied some of the lessons.
The Experience of a New Program for Young People Involved in the Juvenile Justice System
STRIVE International engaged MDRC to help the organization improve a new program model aimed at increasing educational attainment and employment of young adults involved in the juvenile justice system. This Issue Focus describes the partnership and offers advice to organizations implementing new programs on how to build evidence of effectiveness.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Sim B. Sitkin considers looking beyond individual client behavior when designing interventions to target program staff and groups of clients as well as entire organizations.
This commentary focuses on an intervention from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project that aimed to improve child support payment rates in a state-supervised program in Ohio. The author reflects on the availability of the agency’s data, the involvement of staff at all levels, clients’ experiences, and lessons learned.