New approaches to child support enforcement aim to be less punitive and to serve the whole family, not just child support recipients. Lessons from Washington State’s Alternative Solutions Program show how this shift in perspective has made a difference during the pandemic.
In this commentary originally published in Route Fifty, experts from MDRC’s Center for Applied Behavioral Science and BIT North America describe how government agencies can use behavioral science to adapt policies, programs, and services during the continuing pandemic crisis.
When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
A Better Life is an economic mobility program operating in four housing authorities in Massachusetts. This brief discusses how the program has shifted to meet residents’ dramatically different needs during the COVID-19 pandemic.
Practical Advice from Richard Guare and Colin Guare
This Issue Focus offers guidance to social service programs seeking to help participants progress toward their goals during the COVID-19 pandemic. Techniques are described for alleviating social isolation, communicating remotely, setting and achieving goals, getting medication, assessing workplace safety, applying for public benefits, working from home, and managing grief.
The COVID-19 pandemic has heightened the nation’s awareness of the critical role that low-wage workers — cashiers, nursing assistants, delivery people — play in our lives. MDRC’s Cynthia Miller summarizes research about how expanding the Earned Income Tax Credit can effectively supplement their earnings and lead to other positive benefits for them and their families.
Amid keen interest in helping students, young adults, and low-wage workers build the skills necessary to succeed in a technologically advanced economy, MDRC is studying a range of programs that feature employer involvement, such as career pathways from high school into college and the workforce, work-based learning, apprenticeships, and sectoral training.
Home Visiting and Coordinated and Integrated Early Childhood Systems
Funders at all levels are investing in programs to support expectant parents and families with young children. MDRC is conducting research in that field in three areas: integrating systems of services that work together, getting families and children the right services, and building evidence about promising models.
Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the specialized training provided to staff members at the six participating agencies.
Successful Collaborations That Improve Outcomes in Prisoner Reentry and Child Support
In this article originally published in Policy & Practice magazine, MDRC’s Dan Bloom and Cindy Redcross offer lessons from successful collaborations to improve employment and other outcomes for reentering prisoners and noncustodial parents.