Subtle Psychological “Nudges” Help People Make Smarter Decisions

Science

.....The results, to be presented tomorrow at the annual meeting of the Association for Psychological Science in Chicago, Illinois, add to the growing evidence that nudges developed by psychologists can make a real difference in the success of government programs. “These interventions have positive effects,” says Sim Sitkin, director of the Behavioral Science & Policy Center at Duke University in Durham, North Carolina, who was not involved with the nudge trials. “They should be applied now.”

The idea of influencing people’s choices by making subtle changes to the available information or context of their decisions has been around for generations. After all, what are the advertising and marketing industries if not nudges paid for by businesses? But rigorous academic research on public interest nudges is relatively new, says Caitlin Anzelone, a behavioral scientist based at the New York City offices of the Manpower Demonstration Research Corporation (MDRC), a social policy research organization created by the U.S. government in 1974.

MDRC launched the social service nudge trials in 2010 with funding from the U.S. Department of Health and Human Services. “To some extent we’re reinventing the wheel for a new purpose,” says Anzelone, who oversaw the effort. But rather than influencing people to buy a product, MDRC’s aim is to nudge them into choices that lead to positive outcomes for their health, family, and finances.

MDRC’s trials took place in seven U.S. states and focused on everything from tax credits and welfare for needy families to child support programs. For example, Texas has a program to help alleviate the financial disasters that can develop when a parent is incarcerated. Without income, prisoners often face mounting debt as child support bills rack up, with knock-on effects that can drag the entire family deeper into poverty. The state allows child support payments to be lowered during a prison term, but the incarcerated parent has to actually apply for the modification—and most fail to take advantage of this option.....

.....“There is still a lot left to understand in terms of the nuance of nudges,” Sitkin says, but he hopes that won’t slow down their application by policymakers. Several states, having seen MDRC’s results, have already made their nudge permanent. “If we find an intervention with a positive effect, why not use it? And in the meantime, we can continue studying it,” Sitkin says.

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