Publications

Here are MDRC’s Top Five Tips for social service and educational programs adapting to the COVID-19 pandemic. They focus on ensuring staff members’ and participants’ personal safety so that agencies can continue providing high-quality services and support while working remotely. They also include guidance on protecting participant confidentiality.

Semistructured interviews involve an interviewer asking some prespecified, open-ended questions, with follow-up questions based on what the interviewee has to say. This Reflections on Methodology post describes a semistructured interview protocol recently used to explore how children who experience poverty perceive their situations, their economic status, and public benefit programs.

The paper summarizes past and ongoing research, identifies gaps in knowledge, and presents four categories of potential questions to help define future research in employment and training programs serving low-income people.

The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief describes the parents in the PJAC study sample and what led them to the point of being in contempt of court for nonpayment.

The COVID-19 pandemic has made written communication even more important. The checklist in this post incorporates principles of behavioral science to help organizations assess their current communications and get their point across more effectively.

RecycleForce is a social enterprise in Indianapolis that provides subsidized jobs to citizens returning from prison. MDRC interviewed its president, Gregg Keesling, about how his program works and what effect COVID-19 has had on his company and employees.

Building connections among staff members can feel especially challenging in a time when remote work and video conference calls make up most of our working day. Icebreaker activities are fun, useful tools that managers, supervisors, training facilitators, and coaches can use to enliven meetings and strengthen team and group bonds.

This paper describes the professional development model used in CUNY Start, a program developed at the City University of New York to support entering students identified as academically underprepared in literacy and mathematics.

This report evaluates a program focused on preparing students for college and career. Based on partnerships among high schools, community colleges, and employers, the program offers accelerated high school course work, early college, and work-based learning experiences. The findings suggest that students are meeting the benchmarks they need to succeed.

Expanded eligibility guidelines and flexible funding options can support wider access to child care during the COVID-19 emergency, but only if parents and child care workers know how to navigate them. Agencies can use behavioral science research insights to make communications clear and concise and simplify the application process.

Jenny Taylor, vice president of career services for Goodwill of North Georgia, describes her successful subsidized jobs program targeting noncustodial parents (mostly fathers), how it has responded to the COVID-19 pandemic, and how it could be expanded to serve more people.

The MyGoals for Employment Success demonstration uses executive skills coaching to help participants with emotional control, stress tolerance, time management, organization, flexibility, and persistence, which are vital to success in the workplace. Research showing that poverty causes stress and impedes these skills informs the approach of this pilot program.

Bridge-to-college programs aim to help people complete high school and enroll in postsecondary education. This evaluation of one such program at Northeast Wisconsin Technical College in Green Bay, WI finds that it helped more students earn their GEDs and enroll in college courses.

Pretrial release and detention decisions for defendants are increasingly guided by risk assessments guided by data, which are intended to counteract biases but have the potential to introduce new biases and perpetuate racial disparities. This research brief describes the approach taken by MDRC to understand, assess, and address these biases.

The COVID-19 pandemic has heightened the nation’s awareness of the critical role that low-wage workers — cashiers, nursing assistants, delivery people — play in our lives. MDRC’s Cynthia Miller summarizes research about how expanding the Earned Income Tax Credit can effectively supplement their earnings and lead to other positive benefits for them and their families.

Students navigating the COVID-19 pandemic are facing new practical and financial concerns about continuing their studies. Colleges can encourage continued enrollment and boost student success by sending well-designed messages that address those concerns, simplify information, and offer support. This Issue Focus highlights proven strategies for communicating effectively.

Bridgette Gray, chief impact officer at the sector-based training and career advancement program Per Scholas, shares tips for retooling in the face of the coronavirus pandemic. The organization successfully transitioned 521 students and 200 staff members to a virtual training environment over a single, remarkable week in March 2020.

Programs across the country must adjust to working remotely while serving clients in the context of COVID-19, and it’s a challenge — especially if your work typically depends on in-person contact. Here are some tips to help run remote group meetings with staff, stakeholders, and participants in this uncertain, unsettling time.

MDRC has developed a body of rigorous evidence on interventions designed to help low-income college students succeed. This issue brief draws six lessons from that work for colleges and policymakers as they seek to improve college completion rates.

Community college career and technical education (CTE) can fill shortages in the labor market while providing a pathway to economic mobility. But can it do so equitably? In 2019, MDRC’s Center for Effective CTE conducted a scan of notable programs across the country to find out more.