Many programs and agencies collect data about their clients and service use but they may not have the time and resources to use those data to inform their decision making. This post shares some simple approaches for how to use data to improve programs.
Using Existing Services During the Pandemic
Many families with young children experienced severe strains during the pandemic—unemployment, increasing poverty, and increased anxiety and depression. State program administrators can help by strengthening home visiting services and using pediatric visits to reach families. This brief offers recommendations based on evidence of promising strategies, and insights from MDRC’s work.
In this commentary originally published in Route Fifty, experts from MDRC’s Center for Applied Behavioral Science and BIT North America describe how government agencies can use behavioral science to adapt policies, programs, and services during the continuing pandemic crisis.
When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
In this Q&A originally published by The Duke Endowment, Meghan McCormick describes MDRC’s ongoing evaluation of the promising Child First home visiting model — and talks about finding a silver lining in confronting the COVID-19 pandemic.
Home Visiting and Coordinated and Integrated Early Childhood Systems
Funders at all levels are investing in programs to support expectant parents and families with young children. MDRC is conducting research in that field in three areas: integrating systems of services that work together, getting families and children the right services, and building evidence about promising models.
Data from management information systems, direct observations, and the reactions of staff members can help programs understand themselves, identify areas for improvement, and set goals. This infographic presents examples of how programs in the Building Bridges and Bonds study used data from different sources to gain insights.
Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the specialized training provided to staff members at the six participating agencies.
A Case Study of PACE Center for Girls
MDRC worked closely with PACE in evaluating its program for girls. As an organization dedicated to continuous improvement, PACE used the implementation research findings to refine its services in several ways. This issue focus summarizes the study and the partnership and explains how the program applied some of the lessons.
An essential step in the child support process is delivering legal documents to the person named as a parent. This infographic summarizes results from a Georgia intervention that aimed to get parents to come in and accept documents voluntarily instead of using a sheriff or process server to deliver them.